JOLT SOFTWARE
About Us
Jolt is perfect for consumer goods outlets, grocery stores,
convenience stores, car washes, and more.
Our Story
Our Founder, Josh Bird, turned the challenges he faced as a franchisee owner into a solution now trusted by thousands of restaurants, brands, and businesses worldwide.
On New Year’s Eve 2010, Josh encountered his biggest challenge yet: a broken freezer unit that ruined over $10,000 worth of food stock in just a few hours.
This was the breaking point in a series of costly hurdles he had faced while trying to run his small business. Josh knew he wasn’t alone—other franchisees, restaurant groups, and multi-location operators were struggling with the same problems.
Determined to create a better way, Josh developed software to improve employee accountability, streamline digital food safety compliance, and boost team performance. That vision became Jolt Software, purpose-built to help restaurants, retail stores, entertainment venues, and deskless businesses of all kinds execute operations with confidence.
Today, Jolt is proud to be part of the Digi International family and integrated into the SmartSense solution, expanding our mission to deliver smarter, safer, and more efficient operations across industries worldwide.
Our Values
Break Through Walls
You work hard, have grit, and focus on results, not excuses. When working through difficult and ambiguous projects and tasks, you take ownership and get things done. You recognize inefficiencies and don’t wait around for someone else to solve them. You are trusted because you embrace accountability, consistently fulfill responsibilities, and produce valuable results. You can pivot, work quickly, and appropriately manage your entire workload. You let your work speak for itself. You achieve individual, departmental, and company goals and metrics.
Down to Earth
You are a grounded individual that is excited and willing to support the needs of your peers and the company. You receive and seek out opportunities to give Radical Candor. You are genuine in wanting your peers and the company to succeed above your own personal interests. You are not territorial and embrace sharing in successes and in failures. You are not above the tasks and responsibilities given to you. You are flexible and can adapt to a change in plans. You are honest with your peers and the company. You avoid focusing on titles or positions, but rather helping where you are. You are open-minded and receptive to different people, opinions, and well-intended Radical Candor.
Take Care of the Customer
You are passionate about the customer and produce a seamless experience with Jolt. You demonstrate urgency in addressing customer’s issues and resolve them in a timely fashion. You listen, are professional, and truly care for the customer’s well-being. You find the best outcomes for the customer. You speak positively about customers and put their needs ahead of your own interests. No matter your position or responsibilities, you are known for how well you take care of the customer.
See What Our Customers Have To Say:
Jolt saved all of my ice cream before any of my employees even noticed there was a problem with the walk-in freezer.
Since implementing Jolt three years ago we have seen an increase in our inspection scores across all of our locations. Furthermore, Jolt has saved us thousands and thousands of dollars from failed audits, labor costs, failed freezer units going out, and so much more.
Our store recently got an evaluation from EcoSure and we received a Pride Award. The person doing the inspection said it was the cleanest Dairy Queen store they had ever seen.