Thank you for returning to part two of this series where we are talking about uncovering how to find ways to do more with less while pushing through “The Great Resignation”. I’m showing great restraint by not opening this article with another scary labor statistic...
You’ve probably noticed just how many restaurants are using tablets these days, not just for taking orders, but for back of house duties as well. That is no accident. Measuring your daily checklists has some serious advantages, and seeing them in real time allows...
Digital checklists are quickly becoming the new standard for top-performing restaurants. Not only do they improve employee efficiency and team accountability, but they give management real-time visibility of their stores. Franchise owners and operators are seeing a...
Here’s a common situation: The morning crew arrives to see that a few items have been forgotten at closing. It puts the team behind by about 30 minutes, but they pick up the slack. It’s not that your morning crew can’t handle these tasks. (They can and do on a...
When it comes to improving employee accountability, there’s few measures better than the cleanliness of your store. As consumers, we often assess a restaurant’s entire operation based on how clean the dining room and bathrooms are. When you walk into a...
