You’ve probably noticed just how many restaurants are using tablets these days, not just for taking orders, but for back of house duties as well. That is no accident. Measuring your daily checklists has some serious advantages, and seeing them in real time allows...
For all the measurements, dates, logs, and numbers that drive your restaurant, revenue per store is the metric that rules them all. If you’re a franchised restaurant, revenue per store is how your brand measures the profitability of the company. If you’re an...
You’ve probably noticed the prevalence of tablets in top-performing restaurants the last few years, most notably with industry leaders like Chick-fil-A. Customers only see this technology when they order, but it’s leveraged in the kitchen by the back of house staff,...
In Part 2 of How to Revive Your Restaurant After a Bad Year, we focus on the food you’re serving to customers. To achieve exceptional customer experiences, you need to consistently serve hot, fresh food at every location, every day. Shifting Your Focus to Food...
Fast service is critical for success for quick service restaurants (QSRs). Customers want hot, fresh food but they don’t want to wait for it. Fast service is so critical that 16% of customers say their reason for not returning to a restaurant was slow service. Of...
