Thank you for returning to part two of this series where we are talking about uncovering how to find ways to do more with less while pushing through “The Great Resignation”. I’m showing great restraint by not opening this article with another scary labor statistic...
As we’ve mentioned in previous blogs, Chick-fil-A sets the standard for customer experience in the quick service restaurant (QSR) industry. This has a great deal to do with the way employees are trained and treated by their superiors. Chick-fil-A employees are trained...