Customer Success Stories

Thousands of restaurant operators and owners around the world rely on Jolt to run their business.


Jolt Saves Chick-fil-A $650 In Employee Time Every Month


Sam Class, Chick-fil-A Franchisee, Norristown, PA

“In an environment with one leader and 19 teenagers, Jolt helps us be more productive.”


  • Lack of accountability with Staff
  • Inefficiencies in staff productivity
  • Difficulty onboarding new hires


  • Reduced the burden of leaders in holding staff accountable
  • Decreased wasted staff time by 2 hours per day
  • Created an easier process for onboarding new hires effectively


Team Accountability

    • All Chick-fil-A Corporate checklists
    • Daily cleaning checklists
    • Opening/Closing checklists
    • On-the-spot training

Digital Food Safety

    • Wireless Temperature Monitoring
    • Chick-fil-A Corporate food safety checklists
    • Chick-fil-A labeling template

Employee Performance

    • Integration with Vendor Bridge (@CFA)
    • Product and Brand Standards Quizzes
    • Employee Feedback Surveys
    • Training Hub
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Full Story

Sam, a veteran restaurant owner, heard about Jolt from a fellow Chick-fil-A franchisee. He was searching for a solution to accountability and productivity in his stores, and needed a better way to onboard new hires.

“I was getting so frustrated. I thought, ‘I need a tool for this.’”

Jolt Is Well Worth the Investment

Sam joined the 1200+ Chick-fil-A locations using Jolt to execute their daily tasks and checklists. Not only were his employees excited, but he quickly saw cost savings of Jolt.

He estimates that he is saving at least $25/day—over $650/month—easily justifying Jolt’s monthly subscription.

“I’m easily paying for the investment through cost savings using a conservative estimate. At an average wage of $12.50 an hour, saving two hours every day in wasted time, the savings are significant. Jolt is well worth the monthly investment.”

More Productive Than Ever

A year later, Sam’s store is significantly more efficient and productive. Jolt checklists help keep his team accountable, and onboarding is easier than ever before.

All of Sam’s employees use Jolt, but it’s especially handy for his managers and store leadership.

“Jolt relieves the burdens of our leaders. They already have so much on their plate. In an environment with one leader and 19 teenagers, Jolt really helps us be more productive. We have fewer wasted hours on the schedule.”

1 in 2 Chick-fil-As Use Jolt Software

Sam’s store in Norristown is one of over 1,200 Chick-fil-A locations using Jolt Software to improve team accountability, digital food safety, and employee performance. That's over 50%—or 1 in every 2 Chick-fil-A stores—using Jolt to master the 7 Pillars of Restaurant Success.

Jolt software is used by more than 40,000 Chick-fil-A employees in stores across America. To date, Chick-fil-A employees have used Jolt to accomplish over 5.5 million tasks.

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