CULVER’S STORY

Increased Task Completion Rates at Culver’s

Now taking temperatures is less than 5 minutes—start to finish.

Jolt Tech Assets
Culver's Short Logo

Original Problems

  • Temperature checks not getting completed
  • Lack of employee accountability w/ daily tasks
  • Inconsistent customer satisfaction scores

The Results Using Jolt

%

Faster Temperature Checks

%

Increased Completion Rate

The Culver’s Story With Jolt

The Back Story

Greg was looking for a way to help his employees complete back of house tasks. Efficiency was becoming a problem, and there was a lack of accountability with daily duties, most notably temperature checks.  “Temperature logs were taking 15 minutes or more. Stopping what you were doing, tracking down the clipboard, and shuffling through the kitchen three times a day was inefficient.”

Looking to Improve Accountability

The bottleneck with back of house tasks was starting to affect Greg’s customer service. He noticed employees weren’t showing the Midwest Hospitality Culver’s is known for. Greg needed a way to get more work done and boost employee morale.  “We were probably completing 1 in 5 temperature checks. We had no process for accountability, to know who did what.”

Checklist Completion Went from 20% to 90%

Greg then joined 350+ Culver’s locations using Jolt for restaurant executions. Not only did he adopt Jolt for temperature checks, but he uses it for corporate checklists, food safety lists, product rotation, and more. He couldn’t believe the immediate value Jolt brought to his store.  “Now taking temperatures is less than 5 minutes—start to finish. List completion went from around 20% to over 90%. With Jolt’s task notifications, our percentage rates have increased drastically.”

Greg attributes his store’s success to Jolt’s automatic list alerts for employees. These notifications led to faster service, helping Greg’s employees elevate every moment.

Efficiency In Action

Greg’s store now completes food safety checks three times faster than before. Since adopting Jolt, his managers have saved an average of 10 hours per week.  That’s more than a full day’s work.  “Jolt helps me complete back of house tasks so my employees are able to focus on the front of house with greater efficiency and cheerfulness.”

To date, over 13,000 Culver’s Employees use Jolt for team accountability, digital food safety, and employee performance.

Culver’s Uses These Solutions

Jolt Lists

With Jolt Lists, your entire team naturally does the right thing, at the right time, in the right way. Turn guesswork into great work

Jolt Sensors

Discover a remote monitoring solution that protects inventory with alerts when temperatures fall outside of a defined range

Jolt Temperature Probes

Take and record food temperature in just seconds.

 

Jolt Information Library

Provide employee training and store content in one central hub.

 

Jolt Employee Scheduling

Scheduling your entire crew has never been easier than with Jolt’s drag and drop interface.

Jolt Labeling System

Streamline the label-making process by reducing the time it takes to make labels and eliminating errors.

See What Our Other Customers Have To Say:

Jolt saved all of my ice cream before any of my employees even noticed there was a problem with the walk-in freezer.
Eric K.

Baskin Robbins Franchisee

Since implementing Jolt three years ago we have seen an increase in our inspection scores across all of our locations. Furthermore, Jolt has saved us thousands and thousands of dollars from failed audits, labor costs, failed freezer units going out, and so much more.

Chad L.

Zaxby’s Operator

Our store recently got an evaluation from EcoSure and we received a Pride Award. The person doing the inspection said it was the cleanest Dairy Queen store they had ever seen.

Devra C.

Dairy Queen Franchisee

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